You will have received a Disk Usage Warning email if you are running low on available disk space. Disk space is used to store website files like text, pages, emails and images so ensuring you have adequate disk space ensures that there are no interruptions to service.
If you have received a Disk Usage Warning email please do not click on any links in the email, but instead do the following to check your disk space status:-
- Visit https://www.blackmoonhosting.com and click the Client login menu.
- Under Services & Billing select the green Manage button.
- Log into your Services account if you are not already by supplying your email address and password followed by clicking the Login button.
- On the Products & Services page click the green Active text that corresponds to your website
- In the Actions menu on the left hand-side, select Upgrade/Downgrade.
- Choose one of the available upgrade options to upgrade your webspace.
- You would then complete checkout.
In most cases the upgrade will be applied immediately, however in some cases there might be a slight delay.
