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Billing (1)

Information relating to payments and refunds.

Email (3)

Help topics for accessing, receiving and sending email can be found here.

My Website (16)

Find help articles for everything relating to your website.

Most Popular Articles

 My website is not reachable [Domain propagation]

If you have recently purchased a new domain name / website name with Black Moon Hosting or...

 How do I access the Website Builder?

To access your website builder simply go to http://www.blackmoonhosting.com and click on the...

 What is Domain Name ID Protect?

Domain Name ID Protect is a private registration service that hides your contact information from...

 How do I upload my website files to the internet?

To upload your website files to the internet you will need to download and install a File...

 How Do I Transfer a Domain Name to Black Moon Hosting?

We presently manage all domain transfers on behalf of our clients and new clients. To set-up a...