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About us (1)

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Information relating to payments and refunds.

My Email (14)

Help topics for accessing, receiving and sending email can be found here.

My Support (3)

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My Website (39)

Find help articles for everything relating to your website.

Most Popular Articles

 My website is not reachable [Domain propagation]

If you have recently purchased a new domain name / website name with Black Moon Hosting or...

 How do I get started with my new website?

Making changes to your content is very easy. Simply go to https://www.blackmoonhosting.com and:...

 How Do I Transfer a Domain Name to Black Moon Hosting?

We presently manage all domain transfers on behalf of our clients and new clients. To set-up a...

 What is Domain Name ID Protect?

Domain Name ID Protect is a private registration service that hides your contact information from...

 What eCommerce solutions can I use for my business?

We endorse the use of any recognised and widely used brand of eCommerce software that you wish to...