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About us (1)

Learn more about Black Moon Hosting

My Billing (2)

Information relating to payments and refunds.

My Email (14)

Help topics for accessing, receiving and sending email can be found here.

My Support (3)

Reach out to us if you have questions or need assistance.

My Website (19)

Find help articles for everything relating to your website.

Most Popular Articles

 My website is not reachable [Domain propagation]

If you have recently purchased a new domain name / website name with Black Moon Hosting or...

 How do I get started with my new website?

Making changes to your content is very easy. Simply go to https://www.blackmoonhosting.com and:...

 How Do I Transfer a Domain Name to Black Moon Hosting?

We presently manage all domain transfers on behalf of our clients and new clients. To set-up a...

 What is Domain Name ID Protect?

Domain Name ID Protect is a private registration service that hides your contact information from...

 What eCommerce solutions can I use for my business?

We endorse the use of any recognised and widely used brand of eCommerce software that you wish to...