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My Email 14

Help topics for accessing, receiving and sending email can be found here.

Articles

 How do I add a description to my website?

Adding a description to your website is very beneficial. It is this description that search...

 How do I create a store on my website?

 How do I get started with my new website?

Making changes to your content is very easy. Simply go to https://www.blackmoonhosting.com and:...

 How do I integrate social media into my website?

Integrating your Social Media accounts into your website is quick and easy. It can be achieved...

 How do I make changes to content?

Managing your website with Black Moon Hosting is easy, fast and efficient. 

 How do I upgrade my website webspace?

To obtain more webspace for your website you would complete the following steps: Go to...

 I am seeing a "503 Service Unavailable The server is temporarily busy, try again later!" message

If you are seeing a "503 Service Unavailable" message this indicates that your hosting account...

 How do I opt out of marketing emails?

On occasion we may advertise offers and services that we feel our customers may be interested...

 How do I renew or extend my Domain Name registration?

In order to renew or extend your domain name registration please log into your Services Account...

 How do I upload my website files to the internet?

To upload your website files to the internet you will need to download and install a File...

 What is a Parked Domain Name?

A parked domain name is simply an additional internet address (such as joebloggs.com) that is...

 What is Domain Name ID Protect?

Domain Name ID Protect is a private registration service that hides your contact information from...

 What is my EPP code?

Your EPP code is an authorization key that is held by the company where you registered your...

 What is a Subdomain?

A subdomain is a customised text portion of your internet address (i.e. joebloggs.co.uk) which...

 What name servers do Black Moon Hosting use?

Your domain name must be pointed to the following name servers if you are using our Lunar Basic,...

 What eCommerce solutions can I use for my business?

We endorse the use of any recognised and widely used brand of eCommerce software that you wish to...

 What steps must I follow to become GDPR compliant?

In terms of GDPR compliancy all of our services including website design, email and website...

 How Do I Transfer a Domain Name to Black Moon Hosting?

We presently manage all domain transfers on behalf of our clients and new clients. To set-up a...

 My website is not reachable [Domain propagation]

If you have recently purchased a new domain name / website name with Black Moon Hosting or...