Acceptable Use Policy

The contents of the Acceptable Use Policy sets out the usage constraints that you hereby understand and agree to be bound by when you, the account holder, accesses and/or makes use of any of our services. For this reason, you must not enlist or permit any third party to access the services you have purchased or otherwise requested.

Disk Usage Provision

The content on your website must be linked from an HTML or similarly coded web page with all content is freely available to the public. Your website must consist of web pages of a standard design, essentially HTML based text and graphics. Your hosting account should consist mostly of html and php files.

Downloadable files, media, databases must comply with the following limitations and/or advisories based on the hosting plan that you have with us:-

Lunar Lite Hosting Package

  • A maximum of 256MB of memory can be used;
  • A maximum of 0MB can be allocated to email storage;
  • A maximum of 20MB can be allocated to music, video or other multimedia files including but not limited to .aac, .avi, .mp3, .mp4, .mpeg, .jpg, .png, .gif files;
  • A maximum of 20MB can be allocated to any archive and disk image files containing the complete contents and structure of a data storage medium;
  • A maximum of 20MB can be allocated to databases and database dumps including but not limited to .sql files;
  • A maximum of 15MB can be allocated to Executable files and all other files which are the result of compiling a program.
  • A maximum inode limit of 10,000 files applies.
  • A compressed file cannot be extracted on the hosting account.

Lunar Basic Hosting Package

  • A maximum of 1GB of memory can be used;
  • A maximum of 400MB can be allocated to email storage;
  • A maximum of 2GB can be allocated to music, video or other multimedia files including but not limited to .aac, .avi, .mp3, .mp4, .mpeg, .jpg, .png, .gif files;
  • A maximum of 200MB can be allocated to any archive and disk image files containing the complete contents and structure of a data storage medium;
  • A maximum of 1GB can be allocated to databases and database dumps including but not limited to .sql files;
  • A maximum of 100MB can be allocated to Executable files and all other files which are the result of compiling a program.
  • A maximum inode limit of 200,000 inodes applies.
  • A compressed file cannot be extracted on the hosting account.

Lunar Enhanced Hosting Package

  • A maximum of 1GB of memory can be used;
  • A maximum of 2GB can be allocated to email storage;
  • A maximum of 2GB can be allocated to music, video or other multimedia files including but not limited to .aac, .avi, .mp3, .mp4, .mpeg, .jpg, .png, .gif files;
  • A maximum of 400MB can be allocated to any archive and disk image files containing the complete contents and structure of a data storage medium;
  • A maximum of 2GB can be allocated to databases and database dumps including but not limited to .sql files;
  • A maximum of 200MB can be allocated to Executable files and all other files which are the result of compiling a program.
  • A maximum provisional inode limit of 250,000 inodes applies. An increase can be requested by you when the inode count is 10% from reaching the allotted provisional inode limitation. Where such a request is approved, an additional increment of 250,000 inodes will be applied. We cannot guarantee that any additional inode increment will be applied to the same hosting account; where this is not possible, an additional hosting account shall be provisioned (advisory).
 

Lunar Premium Hosting Package

  • A maximum of 2GB of memory can be used;
  • A maximum of 4GB can be allocated to email storage;
  • A maximum of 3GB can be allocated to music, video or other multimedia files including but not limited to .aac, .avi, .mp3, .mp4, .mpeg, .jpg, .png, .gif files;
  • A maximum of 600MB can be allocated to any archive and disk image files containing the complete contents and structure of a data storage medium;
  • A maximum of 3GB can be allocated to databases and database dumps including but not limited to .sql files;
  • A maximum of 400MB can be allocated to Executable files and all other files which are the result of compiling a program.
  • A maximum provisional inode limit of 250,000 inodes applies. An increase can be requested by you when the inode count is 10% from reaching the allotted provisional inode limitation. Where such a request is approved, an additional increment of 250,000 inodes will be applied. We cannot guarantee that any additional inode increment will be applied to the same hosting account; where this is not possible, an additional hosting account shall be provisioned (advisory).

WEB HOSTING  WITH UNLIMITED SSD, BANDWIDTH & EMAIL INBOXES – SSL INCLUDED! Package and;
Lunar Unlimited Hosting Ebay Package

  • A maximum of 1GB of memory can be used;
  • A maximum of 400MB can be allocated to email storage;
  • A maximum of 2GB can be allocated to music, video or other multimedia files including but not limited to .aac, .avi, .mp3, .mp4, .mpeg, .jpg, .png, .gif files;
  • A maximum of 200MB can be allocated to any archive and disk image files containing the complete contents and structure of a data storage medium;
  • A maximum of 1GB can be allocated to databases and database dumps including but not limited to .sql files;
  • A maximum of 100MB can be allocated to Executable files and all other files which are the result of compiling a program.
 

Under its sole discretion, Black Moon Hosting reserves the right to determine any kind of unfair or inappropriate usage of any content which may result in immediate account suspension or upgrade to a package with higher resource availability. The decision to upgrade shall rest solely with Black Moon Hosting and shall be made in its reasonable discretion.

Backup Limitations

Automated backups are completed daily for active services. Where your website hosting account with us has exceeded its allotted webspace quota, has been suspended or terminated or where you have breached the terms and conditions or any connecting document expressly mentioned in the terms and conditions, such backups will cease to be made until your service is listed as active again within your account with us.

In any case, we cannot guarantee the complete and full backup of your website hosting account and so you must complete frequent backups of your website by logging into your FTP account with us and downloading a copy of your website to your personal computer as and when you need to secure guaranteed access to your website files.

Use of Email Services

You should use email and other related services in full compliance with the terms below:

  • In order to safeguard overall server performance, You may send and/or forward not more than 22 emails, per hour per domain.
  • Black Moon Hosting may, at its sole discretion, limit the volume of email messages you can deliver through our services. Black Moon Hosting may limit email volume by queuing Your email messages internally, or by temporarily rejecting requests to send email through our services. Black Moon Hosting may block any message You attempt to submit using our services, for any reason whatsoever, with or without notifying You of such blocking. Under no circumstances will Black Moon Hosting be liable to You or any other party for any indirect, special, economic or consequential damages (including without limitation lost profits) arising out of email blocking or queuing.

Use of Traffic (Bandwidth) Limitations

Downloadable files, media, databases must comply with the following limitations:

  • A maximum of 10GB of data transfer per month can be allocated to music, video or other multimedia files including but not limited to .aac, .avi, .mp3, .mp4, .mpeg, .jpg, .png, .gif files;
  • A maximum of 10GB of data transfer per month can be allocated to any archive and disk image files containing the complete contents and structure of a data storage medium;
  • A maximum of 10GB of data transfer per month can be allocated to databases and database dumps including but not limited to .sql files;
  • A maximum of 10GB of data transfer per month can be allocated to Executable files and all other files which are the result of compiling a program.

Under its sole discretion, Black Moon Hosting reserves the right to determine any kind of unfair or inappropriate usage of any data transfer which may result in immediate account suspension or upgrade to a package with higher resource availability. The decision to upgrade shall rest solely with Black Moon Hosting and shall be made in its reasonable discretion.

Additional Limitations.

Please note that our services are configured with built-in service limitations designed to prevent invasive activities, including but not limited to denial of service attacks and port scans. If triggered, these limitations may result in an enforced service interruption. In no event shall Black Moon Hosting be liable to You for any damages resulting from or related to such interruption.