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Help articles relating to downgrading, upgrading and managing your webspace.

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WooCommerce Hosting (7)

Access help resources relating to our WooCommerce hosting plans.

Wordpress Hosting (7)

Access help resources relating to our Wordpress hosting plans.

Articles

How do I access my WooCommerce administration panel?

If you have purchased a Woocommerce hosting package from us, accessing your new Woocommerce...

How do I access my hosting control panel?

To access your Hosting Control Panel you would do the following:- Go to...

How do I change the PHP version?

In order to change the version of PHP that your website uses you would complete the following...

How do I choose a different Woocommerce template?

Choosing and using a different Woocommerce compatible template is an easy process and can be...

How do I find my WooCommerce login credentials or update them?

If you have purchased a Woocommerce hosting package from us and would like to know your...

How do I install a signed SSL certificate?

Installing a signed SSL certificate for your website and email can be easily setup by following...

How do I manually login to my WooCommerce administrator panel?

If you have purchased a Woocommerce hosting package from us you may have received a welcome email...

How do I update my WooCommerce admin account email address?

If you have purchased a Woocommerce hosting package from us and would like to update the email...

How do I upgrade or downgrade my webspace?

If you would like to upgrade or downgrade your disk space you can do so by: Visiting...

I am seeing a "503 Service Unavailable The server is temporarily busy, try again later!" message

If you are seeing a "503 Service Unavailable" message this indicates that your hosting account...

I have ordered Wordpress Hosting but where are my login credentials?

When you order Wordpress Hosting from us you will receive an email from us entitled Welcome to...

I have received a Disk Usage Warning via email. What is this?

You will have received a Disk Usage Warning email if you are running low on available disk space....

Website Hosting Server Upgrade Notice

On the 16th of September 2022 we will be performing a server upgrade that will affect customers...

What is the IP address of my website hosting service?

To find the IP address of your hosting service with us simply complete the following steps:-...

Characters to Avoid When Naming Files and Folders

To ensure that your website data remains intact, coherent and whole you should avoid using...

What is Jetbackup?

JetBackup is a tool available in your Client Control Panel which provides a powerful set of...

Which files and folders are not backed up by Jetbackup?

While JetBackup generally performs backups for any files or folders, there are exceptions of...

Automatic Let's Encrypt renewal was attempted and failed. What does this mean?

In some circumstances you may receive an email with the following contents:-   Automatic...

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