Articles

 Can I obtain a dedicated IP address?

At this present time, we are unable to offer a dedicated IP on any of our shared hosting...

 Do you offer WordPress Hosting?

Yes, all of our shared website hosting packages are provided inclusive with the ability to...

 How do I access the Website Builder?

To access your website builder simply go to http://www.blackmoonhosting.com and click on the...

 How do I create a subdomain?

To set up a subdomain go to http://www.blackmoonhosting.com and click the Client Log-in menu and...

 How do I opt out of marketing emails?

On occasion we may advertise offers and services that we feel our customers may be interested...

 How do I renew or extend my Domain Name registration?

In order to renew or extend your domain name registration please log into your Services Account...

 How Do I Transfer a Domain Name to Black Moon Hosting?

We presently manage all domain transfers on behalf of our clients and new clients. To set-up a...

 How do I upload my website files to the internet?

To upload your website files to the internet you will need to download and install a File...

 My website is not reachable [Domain propagation]

If you have recently purchased a new domain name / website name with Black Moon Hosting or...

 What eCommerce solutions can I use for my business?

We endorse the use of any recognised and widely used brand of eCommerce software that you wish to...

 What is a Parked Domain Name?

A parked domain name is simply an additional internet address (such as joebloggs.com) that is...

 What is a Subdomain?

A subdomain is a customised text portion of your internet address (i.e. joebloggs.co.uk) which...

 What is Domain Name ID Protect?

Domain Name ID Protect is a private registration service that hides your contact information from...

 What is my EPP code?

Your EPP code is an authorization key that is held by the company where you registered your...

 What name servers do Black Moon Hosting use?

Your domain name must be pointed to the following name servers if you are using our Lunar Basic,...

 What steps must I follow to install an SSL certificate?

To obtain and install an SSL certificate you must complete the following steps: Go to the...