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Email (2)

Help topics for accessing, receiving and sending email can be found here.

My Website (16)

Find help articles for everything relating to your website.

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 What is my EPP code?

Your EPP code is an authorization key that is held by the company where you registered your...

 What is a Subdomain?

A subdomain is a customised text portion of your internet address (i.e. joebloggs.co.uk) which...

 What is Domain Name ID Protect?

Domain Name ID Protect is a private registration service that hides your contact information from...

 How Do I Transfer a Domain Name to Black Moon Hosting?

We presently manage all domain transfers on behalf of our clients and new clients. To set-up a...

 What steps must I follow to install an SSL certificate?

To obtain and install an SSL certificate you must complete the following steps: Go to the...