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Email (2)

Help topics for accessing, receiving and sending email can be found here.

My Website (16)

Find help articles for everything relating to your website.

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 My website is not reachable [Domain propagation]

If you have recently purchased a new domain name / website name with Black Moon Hosting or...

 What is Domain Name ID Protect?

Domain Name ID Protect is a private registration service that hides your contact information from...

 What is my EPP code?

Your EPP code is an authorization key that is held by the company where you registered your...

 What is a Subdomain?

A subdomain is a customised text portion of your internet address (i.e. joebloggs.co.uk) which...

 How do I access the Website Builder?

To access your website builder simply go to http://www.blackmoonhosting.com and click on the...