Used domain doesn't seem to point to this FTP account Print

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If you are seeing a "Used domain doesn't seem to point to this FTP account" alert when trying to access our Website Builder, this indicates that your domain name or website address (i.e. Joebloggs.co.uk) is still propagating across the internet.

Propagation is an unavoidable process where your website address settings become realised by internet service providers and takes anywhere from 1 hour to 72 hours to complete.

Propagation typically occurs where you have:-

  • Registered a new domain name and/or
  • Changed your domain names' name server settings and/or
  • Updated the DNS records for your domain name.

 

Please allow up to 72 hours to pass before attempting to access and edit your website.

 


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